With the Penn State tragedy back in the news this week, WBAL-TV asked me for some crisis communications tips on how the University can begin to repair its reputation after months of controversy. ┬áHere’s the clip:
[youtube=http://www.youtube.com/watch?v=UIrsUu936TU&w=560&h=315] Stay tuned. We’ll be posting a more in-depth analysis in a few days.